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About Us

Our mission is to extend the lifecycle of mobile devices

We’re the leading provider of mobile device processing solutions for wireless carriers, mobile device buy-back trade-in companies, and third-party logistics providers.

10,000,000

Devices processed

10,000,000

Devices cleared

10,000,000

Tests performed

Like no other

FutureDial offers an unparalleled suite of customizable solutions for mobile device processing. Unlike our competitors, we augment software solutions with proprietary leading-edge robotics, artificial intelligence, and machine learning to deliver maximum value and efficiency to our clients.

We develop cutting-edge tools

From the start, our focus has been on working closely with customers as trusted business partners to pioneer innovative new technologies that set a new industry standard for accuracy and efficiency. This, in combination with our in-depth knowledge of mobile device programming and adoption of Lean Six-Sigma philosophies enables us to simplify and enhance our clients’ operations.

Want to see our robots in action?

Mobile device
e-waste, reduced

One of the biggest contributors to e-waste with mobile devices is the inability to fully test, valuate and repurpose older devices for resale in secondary markets, which all too often results in them being tossed as they pass through the supply chain. At FutureDial we are dedicated to reducing mobile device e-waste by providing innovative new technologies that lower the cost and improve the accuracy when processing large quantities of used mobile devices. This gives devices a second life and keeps them out of landfills.

You + FutureDial

We provide you with a fully configurable end-to-end platform of solutions to meet your mobile device processing needs, now and into the future.

Analyze operations

Every customer’s needs are different. Our industry experts will analyze current operations in detail.

Customize & integrate solutions

Understanding your business allows us to seamlessly integrate our solutions into your current operation.

Track results

Measurable results and ongoing support ensures lasting profitability for our clients.

Our highest priority is to satisfy our clients through early and continuous delivery of valuable solutions. Our team is here to help you get started and support you along the way.

Meet our leadership

The talented and dedicated executive team at Future Dial has an impressive track record for building new businesses, creating and strengthening partnerships, and finding creative ways to solve customer problems.

FRANK HARBIST
President and CEO
Stephen R. Manning
Chief Strategy Officer
Dwight Huang
Chief Business Officer
Jason Li
Senior Vice President of Engineering
Jeremy Witt
Vice President of Product Management
Frank Pipolo
Vice President of Solutions and Customer Service
Darren Madonick
Director of Customer Success
Clarice Liao
Executive Director of Operations
Dennis Pettit
Vice President of Strategic Accounts
Simon Harrison
Vice President, Strategic Accounts (EMEA)
Chung-Min Wang, PhD
Vice President of Sales, Asia-Pacific Business Division

Board of Directors

The best and brightest innovators in Silicon Valley advise our leaders.

Tony Sun
Former Managing General Partner and CEO, Venrock
Associates
David S. Lee
Senior Advisory of Silver Lake
FRANK HARBIST
President and CEO

Let’s work together

Find out how you can optimize your business with FutureDial.

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You’re in good company.

Join these and other major corporations who use FutureDial solutions.